SHIPPING
Thank you for choosing Lightning Loop, LLC for your purchase! We are committed to providing you with a seamless shipping experience. Please review our shipping policy below for more details.
Processing Time
- All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
- You will receive a notification once your order has been shipped along with tracking information.
Shipping Rates & Delivery Times
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Economy Shipping: Flat fee of $3.99. Orders are typically delivered within 5-7 business days.
- Order 2 or more Lightning Loops and qualify for free economy shipping
- Expedited Shipping: Flat fee of $7.99. Delivery is typically within 2-3 business days depending on your location.
International Shipping
- We currently ship to customers within the United States only. At this time, we do not offer international shipping.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can track your package using the link provided in the email or by visiting the shipping carrier's website.
Shipping Carrier
- All shipments are fulfilled through our logistics partner, Flexport. Depending on your location and shipping preferences, Flexport may use various carriers, including FedEx, UPS, and USPS.
Shipping Delays
- While we strive to ensure timely deliveries, there may be occasions when shipping is delayed due to reasons outside of our control (e.g., severe weather, holidays, or carrier issues). If your delivery is delayed, we will do our best to notify you as soon as possible.
Missing or Lost Packages
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If you have not received your order within the estimated delivery timeframe, please contact us at support@
lightninglooppickleball.com . We will work with Flexport and the shipping carrier to locate your package. -
We are not responsible for any packages marked as delivered but missing or stolen. Please ensure that you provide a secure delivery location.
Shipping Address Changes
- If you need to update your shipping address after placing an order, please contact us immediately at support@
lightninglooppickleball.com . Address changes can only be made before the order has been shipped.
Contact Us
If you have any further questions or concerns about your order or shipping, please contact us at support@
